This statement is intended to clarify the agreement between the CMA School and each enrolled student.

Our mission at the CMA School, a division of The CPA School of Washington, Inc. is to prepare our registered students to pass the Certified Management Accounting Exam. We do so by offering CMA Review classes via the internet on a schedule made available to all students and updated as necessary. 

Payment

Students may enroll in Part 1 or Part 2, or they may choose to save money by paying for both parts at the same time. As of this writing, only one part is offered at a time. For the rest of this document we will refer to whichever part a student has enrolled in as simply a class; those who enroll in both parts are said to be enrolled in the full program. Students enroll in and pay for either one class or the full program on our website, www.cmaschool.com and you can pay directly with a major credit card.

What you get

Once a student enrolls and his/her payment has been processed, we have the current edition of the Gleim CMA Review textbook sent to him/her and instruct Gleim to grant the student access to its test preparation software. We make every effort to get a textbook to each student before the class begins, but if enrollment occurs less than two weeks before the start of a class, that may not be possible. If a student enrolls in both parts at once, the textbook for the first part being offered will be sent upon enrollment, and that for the next part will be sent before the start of the next class.

Students will be given access to power points, articles, videos, and other copyrighted materials of the CMA School, and will be invited to participate in scheduled interactive sessions. They will also be allowed to phone an expert during regularly scheduled office hours. By enrolling in a class, students agree that they will not share or distribute the power points, articles, videos, or other copyrighted materials in any way. Violation of this agreement is grounds for dismissal from the class, with no refund.

Enrolled students can attend classes on a computer from anywhere in the world with wireless access. All sessions are presented on the GoToMeeting platform, which allows us to have an interactive environment with our students. When attending class, enrolled students are required to log in to GoToMeeting using their entire first and last name. People who have not enrolled and people who log in without fully identifying themselves will be removed from the class. If two people log in using email addresses associated with one student, both people will be removed from that session.

If an unexpected technical difficulty arises causing a student to be unable to access a class, we make every effort to resolve it. It is sometimes more efficient, however,  either to go online to GoToMeeting’s Customer Support page, https://care.citrixonline.com/gotomeeting?_ga=1.35094626.2144827157.1465921745,  or to call their very helpful technical support team at 877-582-7011.

Withdrawal

What happens if a student has paid for a class and cannot attend? If a student is considering withdrawing entirely, we request that he or she call us. Delaying certification not only delays possible raises and promotions, it may cause additional expense to the student if the CMA Entrance fee or the Exam Registration fee has been paid to the IMA, or fees for scheduling the CMA Exam have been paid to Prometrics. If an insurmountable problem has arisen, causing a student to feel it necessary to withdraw entirely, we want to help. The date we receive an email or postal mail indicating that withdrawal is the best solution will be the official withdrawal date.

Complete withdrawal for a student who has enrolled in only one part or is taking the first class of the full program

If a student has enrolled and paid for both parts, which for convenience will be called Part 1 and Part 2, at the discounted “full program” price, the withdrawal process varies based on the student’s intention to take Part 2 and the withdrawal date. If Part 2 is taken before Part 1, the names of the classes will be switched, but the process is the same

The withdrawal process varies based on the withdrawal date. If that date is

1. before the second session of the class, and the student wishes to return the book: if the book is received by Gleim* within one week of the second session, the student will get a full refund.**
2. before the second session of the class, and the student wishes to keep the book and test prep software: the student will get a full refund, less the price of the book and software.**
3. on or after the second and before the fourth session of the class: a full refund less a $200 administrative fee and less the price of the book and software will be issued.**
4. on or after the fourth session of the class: there is no refund, but you will continue to have access to the Power Points and the recordings of the class on the Current Students page of the website.

Student has enrolled in the full program and wishes to withdraw from the second part after taking the first part.

If a student has taken Part 1 and wishes to withdraw from Part 2, s/he may do so if s/he has notified us in writing by one week before the first class in Part 2. We will refund him/her the appropriate amount that results in him/her having paid the regular price for Part 1. See A-D above if the student has already received the book or if classes for Part 2 have already begun.

Class Cancellation

If the CMA School cancels a class for any reason, the refund depends on whether the student has received the book/test prep software and whether s/he wishes to keep it. If such an unfortunate event were to arise, the CMA School would do everything possible to help its students prepare, which may involve an option not listed below. Possible scenarios include:

1. Student has not received the book and software package: a full refund for the part or parts not offered will be given.**
2. Student has received the package and wishes to return it: a full refund for the part or parts not offered will be given.**
3. Student has received the Gleim package and wishes to keep it: a full refund for the part or parts not offered less the price of the Gleim package will be given.**

*Students wishing to return books should contact Victoria Czarnek at victoria.czarnek@cmaschool.com for the current return address. Books must not be marked or damaged in any way. The student is responsible for all shipping costs and should make sure to get a tracking number. The refund will be processed by us within a week of the date the package has been received.

Guarantee

We are so sure that students who enroll in the version of our classes (Part 1 or Part 2) and keep up with the assigned work will pass the CMA Exam that we guarantee it. To qualify for this guarantee, you must

• attend every online session of the class in which you are enrolled. Because classes are offered online, you may attend from your home, office, vacation spot, or even the subway (be sure you have your earbuds or headphones) on your commute home.
• do the assigned problems by the announced or posted deadline each week and earn a minimum of 75% on each set (you have 10 attempts at each problem set).
• submit an essay for grading by the date announced or posted.
• sit for the CMA Exam in the window immediately following the class.
• submit a copy of your failing score within a month of the date on the results by some sort of physical delivery system that offers a tracking number (e.g. post office registered mail, UPS, FedEx)

If you do all the above things for Part 1 or Part 2 and do not pass that part of the CMA Exam, you will be invited to attend the next class (which would occur at least six months later) or continue to have access to the recordings for another year.

General Terms and Conditions

The CMA School makes every effort to anticipate the type of questions the Institute for Certified Management Accountants will include on the CMA Exam, but because that is classified information that no organization knows in advance (including publishers such as Wiley), it is impossible for any CMA Exam Review provider to guarantee to thoroughly cover every question that could be asked. The CMA School does not in any way warrant the accuracy of our material or your success on the exam after using our material.

Our goal is your success. If you have any questions about this agreement or anything else about our program, please contact our Program Director at victoria.czarnek@cmaschool.com.